CUSTOMER TESTIMONIALS

Great service! If you have a pool or hot tub this is the place to go!

Patricia Lessard




Vantage Pools and Spas installed our 16 by 32 in-ground swimming pool. From the start of the project to completion, Rhett, Doug, and the Vantage team could be counted on. Knowledgeable, friendly and great service was the standard. On time and on budget as well! I would recommend Vantage Pools and Spas

Dave F




We’re so glad we purchased our pool from Vantage Pools, Langley. All of the staff are very knowledgeable and helpful! They’re just an email or phone call away for questions and they always make sure you get the information you need. The staff that have come to our home to do maintenance/installs have also been good; they know what they’re doing. The BioGuard products they use are great and any other products/parts that we’ve ordered have been received with a minimal wait. Any “glitches” along the way have been dealt with professionally. These are the things that keep us “Vantage Pools Customers” and have us willing to recommend them to others. Thanks Rhett and staff!

B & R Pope




Many thanks for your wonderful service over the years and all the best to you all. It has been a pleasure dealing with Vantage Pools whether it was getting the pool water tested, asking for advice, buying products, large or small, or getting repairs done, we were always met with professional, timely and efficient service. One could not ask for more.

S. Tousignant




Thanks for your help, like your company’s service, it’s the best.

F. Vandevelden




Doug and his crew were fabulous, we had a dream, didn’t think having a pool in our size yard was a possibility, and Doug and family made it happen. My husband never wanted a pool and now he said it’s the best thing we ever did! They were working hard on our pool pretty much every day until it was done, as our goal was to be able to have the grandkids swimming on Thanksgiving Day, and they did. I would highly recommend Doug and Rhett at Vantage Pools to anyone wanting to put in a pool.

K Schwab




Vantage pools and Spas was an absolute pleasure to work with. From our first meeting with Doug, we knew that this was the company that was going to transform our backyard into a resort! Doug was extremely knowledgeable and approachable. We were able to work very well with him, Rhett, Ann and the entire crew. Our project was complex in nature. However, all tasks were handled very carefully and executed in a timely manner. Overall, their dedication, professionalism and exceptional customer service surpassed our expectations. We will gladly recommend Vantage to anyone interested in a pool.

Robert and Sonia




Finished job in a very efficient and timely manner. Very good quality; very good work; price was probably mid-range but seemed very knowledgeable. All staff seemed knowledgeable and family run business. Follow up has been excellent and customer service great. They don’t even mind giving information if they can over the phone and don’t seem to overcharge. Make a point to know you on a first name basis. Would easily recommend this company to family and friends.

Julie M




Just wanted to say thank you to the two gentlemen you had come out and work on our pool today, they left before I got the chance to say thank you to them. Thanks so much again guys, you are wonderful!

K Ahearn




Perfect water samples are easy with perfect chemicals!

HSC




I used the clarifying tablets when I opened my pool. The water was very cloudy and in the past I have used a floc to clean it. I needed 3 doses of 2 tabs a time, after the third dose the water was crystal clear, amazing product!

RK




The BioGuard Clarifying Tablets really do work. For a small pool, extremely over worked, the tablets will clean the water completely overnight. A real help for a pool that gets extreme use in a campground

Lorne – Fort Camping




The BioGuard chemicals for our pool this year have been wonderful. This has been the least amount of work to keep our water clean and sparkling.

Tom & Jo-Ann




I am so surprised when I take off the winter cover to find the water crystal clear. It amazes me how good the BioGuard Hibernate kit works

Geordie




Since I have been coming here to have my pool water tested, I have NEVER had a green pool

B. Gregory




I want to thank the team at Vantage Pools and Spa for your professionalism, patience and quality

control in making our infinity edge pool a reality. The finished product is beautiful and perfectly

finishes the outdoor living space. We certainily challenged the team with the design requirements

and you always responded promptly and enthusiaticaly. It was a pleasure working with you.

Yours truly,

D. Johnson




AJ was fantastic! She provides amazing customer service every time we are there. She always remembers our family and our needs.

A De Santis




I have been coming in to see Adria at your Maple Ridge location for weekly water tests for our pool. I am new to all of this so she has been so helpful and informative in getting our pool up and running for the season. I have learned a lot from her and really appreciate the time she takes to explain everything. I would highly recommend anyone needing this service to go see Adria at the Maple Ridge Vantage Pool location.

T. Walton




AJ is the best! Always helpful and the way she explains the process of getting my pool perfect, makes it so much easier for me. AJ never tries to sell me something I don't need. Very honest!

D.M. Jones




I met AJ four years ago,when I purchased a house with pool.I had tried to get the pool ready on my own and what a mess that was. A friend sent me to see AJ, and she brought my pool back from the dead. Now I know what I can do and when to ask the advise of AJ. She explains things clearly and does not try to sell me items I don't need. What a benefit it is to have her here in Maple Ridge.Keep up the Great Work AJ. Thanks Mike

M. Zavaglia




Everyone in this store is amazingly nice and very knowledgeable. Lindsey took great care of my wife and I and made sure we had the right product for our needs. When I came to pick up our pool I had to wait a bit for my brother-in-law to come and help load it up, instead Gord came and started lifting everything into our truck with me so I didn't have to wait. We had the pool installed and then had a tear in the liner. I contacted Lindsey and she got all of the warranty stuff going and we had the new liner installed. Rhett the manager took great care of us with getting us the chemicals to start the pool back up and fought for us with the liner company so we would be reimbursed for some of our out of pocket expenses. I can't say enough how I appreciate the professionalism at this store and how amazing their customer service is. I would recommend to anyone to go and see the people at Vantage pools on Langley for any of their pool needs, you will not be left disappointed!

J Greenway




We were very happy with the pool techs. We had someone else do the install, and we needed to get your pools techs to come in and do some repairs. They were just great, would highly recommend them.

S McGee




Vantage Pools and Spas Inc., Langley, B.C. was engaged in 2016 to install and commission a 40 ft. x 10ft., lap pool at our home in Chilliwack, B.C. We worked primarily with Doug Bradshaw, Owner and Rhett Bradshaw, Manager of Operations, and indirectly with their office and installation staff. Our experience was excellent throughout. We found them to be timely, professional and experienced in managing this project over the construction period. They coordinated well with other contractor crew personnel at various stages of excavation, plumbing and electrical work. On several occasions they offered expert advice regarding related aspects of the installation, including preparation of the pool area, coping around the pool during the concrete work and pool mechanical room layout. We continue to rely on Doug and Rhett for support as we require pool maintenance advice and the commissioning and de- commissioning of our pool throughout the year. We are pleased with our choice of engaging Vantage Pools & Spas and would recommend their services to others requiring similar work.

B & J Stevenson




AJ is the best! she takes the time to explain all aspects of looking after our pool for our enjoyment - always cheerful - always helpful!

M. Lafond




Thanks AJ for all your assistance in getting the pool going this year. AJ is the very knowledgeable and very thorough in explaining the start up procedure. Thanks again for all your help.

T. Grozdanich




Lindsey Harvath was very helpful with everything we asked of her. 10 out of 10

Linda Davis




After calling a few pool companies, we choose Vantage based on the professionalism of your staff, the wonderful customer service, and easy to follow explanations to all our questions.

L Abel




The staff, technicians, and owners at Vantage Pools continue to help me maintain my pool and hot tub. They are consistently cheerful with my endless questions, and I feel incredibly fortunate that they are my neighbourhood pool place.

Patricia




Lindsey was very helpful, responded quickly and very friendly. Curb side pick up went smoothly and quick. 9 out of 10 experience!

L Burdett




I just wanted to send a note of thank you to Rhett, who helped me diagnose and fix a problem with my chlorine feeder this week. He was super helpful and got me the part I needed quickly. As a result, I was able to get my pool back up and running within 2 days. Much appreciated!

B Stafford




I was thrilled to see two men come to service our pool. They started work immediately after discussions with my husband. Terri and Matt answered questions and were reassuring as they proceeded through their work. They also helped troubleshoot minor items without any problems (ie. reset parts of the liner). Terri provided extra advice regarding winterizing and pool maintenance. They provided us with exceptional personal service. Also, thank-you to Lindsey for recommending the pump we needed and setting our appointment. )

M Cook




The service level of staff online, phone and tech on location was second to none. Rob, Kate, Aj and others was awesome. I really appreciated the assistance given. 10/10 Thank you Bob

Robert S




I am very happy with the installation of the new pool liner. Everyone worked together so professionally and nicely. My questions were answered, and each phase was explained thoroughly, step by step. The pool looks very inviting and I'm very appreciative of all the hard work that went into completing this huge job. Thank you Vantage, for looking after me so well!

Cathy W





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